smartrod

Thank you for your interest in Smart Rod.

Smart Rod is a patented all-in-one perm rod system developed in Japan, designed to enable consistent, high-quality perm results regardless of the stylist's experience level. We welcome inquiries and orders from salon professionals worldwide.

⚠ Important Warning: Counterfeit Products

Smart Rod has recently gained significant attention through social media, and as a result, products that appear similar are now being sold on various websites. However, Smart Rod is a patented product exclusively manufactured by our company, Asakura International. Imitation products may look similar in appearance, but they are significantly inferior in build quality and durability, and cannot perform the same function as the genuine Smart Rod. Please exercise caution and avoid purchasing from unauthorized sellers. Products sold or distributed overseas through channels other than ours may not be genuine. To ensure you receive an authentic product, please purchase only through this official store or by contacting us directly.

How to Purchase from Outside Japan

Due to the nature of international shipping and tax calculations, we kindly ask all overseas customers to contact us by email before placing an order. We do not recommend purchasing directly through the online store for international orders.

Here's how the process works:

Step 1 — Contact Us

Send us an email with the details of what you'd like to order, along with your shipping destination.

Step 2 — We Prepare Your Quote

We will calculate the total cost — including product price, shipping, and applicable taxes — and prepare a personalized payment form exclusively for you.

Step 3 — Payment & Shipping

Once you complete payment through your custom form, we will ship your order via EMS (Express Mail Service). Shipment will be made within 7 to 10 business days after payment is confirmed.

📩 Email: [email protected]

📩 Inquiry Form: https://thebase.com/inquiry/smartrod-base-shop

Minimum Order Requirement

To use Smart Rod in a salon environment, a minimum purchase of two (2) Starter Sets is required.

→ Smart Rod Starter Set (Long) — ¥42,900 each

The Starter Set contains the essential components — rods, covers, and silicone bands — needed to perform perm services. Without these core components, treatments cannot be carried out. Two sets is the minimum foundation for a working salon setup.

Once you have two Starter Sets, you may add individual rods in specific diameters (mm sizes) based on your needs. The right combination depends on your clientele and the styles you wish to create.

We're Here to Help You Choose

Every salon is different. If you are unsure which sizes or quantities best suit your needs, we are happy to advise you. Please include the following in your email so we can provide the best recommendation:

- Your salon's location (country / city)

- Your main clientele (men's / women's / both)

- Hair lengths you most commonly work with

- Perm styles you are interested in offering

Important Notes on Shipping, Tax & Refund Policy

Shipping:

All international orders are shipped via EMS (Express Mail Service). Shipping costs vary depending on the destination country and the size of your order. As exact shipping fees can only be determined at the time of shipment, the amount included in your quote will be an estimate. Please understand that if there is a difference between the estimated and actual shipping cost, we are unable to issue a refund for the difference.

Delivery Timeline:

Orders will be shipped within 7 to 10 business days after payment confirmation.

Tax (Consumption Tax):

Depending on how you access our website from outside Japan, the Japanese consumption tax (10%) may not be displayed on the product price. However, please note that we are unable to offer tax-exempt sales. If the tax was not included at the time of your initial inquiry, it will be added to your total in the personalized payment form along with shipping.

Import Duties & Customs:

Any import duties, customs fees, or local taxes imposed by your country are the responsibility of the buyer. These charges are not included in our pricing or shipping estimates.

Refund Policy:

As a general rule, refunds cannot be issued once the product has been shipped. Please confirm your order details carefully before completing payment.

This notice has been translated from the original Japanese using AI-assisted translation. In the event of any discrepancy or mistranslation between this version and the original Japanese text, the Japanese version shall prevail and be considered the legally binding document. We appreciate your understanding.